Social Responsibility Manager - Americas

• Location Boston, Massachusetts, United States of America

• Job ID 0000016171

• Category Communications & Corporate Affairs

Job Description

Are you passionate about using the power of play to teach, inspire and mobilize employees at work, home and in their communities?

A unique opportunity to bring the LEGO mission to life and create outstanding impact for children in local communities and LEGO employees using learning through play!

Core Responsibilities

1. Lead Boston, Enfield and LEGO Brand Retail Volunteering Program.

Create an impactful volunteer portfolio that uses the skills, interests and passions of thousands of LEGO employees to inspire and develop the builders of tomorrow through play! Each employee receives two days per year to dedicate to children in their community. You will ensure they know about those days and use them to their fullest! From team building events and school takeovers through to mentoring and deep impact partnerships the portfolio must continue to be multifaceted and appeal to everyone.

We bring so much to the table – from the endless possibilities of the LEGO brick (of course!) and incredible global programs such as Build the Change and Build to Give – but also well beyond the brick - from tinkering and coding through to sports and outdoor play. We need you to take it to the next level.

• Boston, MA: We already have 150+ employees based in our Boston Hub and that number is growing daily as teammates begin to move from Enfield Connecticut and new employees are hired in Boston. You will build our strategy, aligned with global direction, and portfolio of community partners, in partnership with the Social Responsibility Director - Americas, and drive volunteering in and around the Boston area – aligned with safety/child protection guidelines. You will deliver events, manage volunteer leaders and field all volunteering/funding inquiries from employees and community groups.

• Enfield, CT: LEGO employees will continue to inspire children through our 10+ community partners located in the region surrounding the Enfield hub – through mid 2026. You will spearhead these efforts ensuring we are supporting our local partners and helping to close those partnerships aligned with the established plan - once employees have fully shifted to Boston.

• LEGO Brand Retail (LBR) Volunteering: develop and deliver a plan to engage our 2000+ retail employees in volunteering – by bringing children and families to stores, using digital engagement and facilitating local engagements.

• Manage volunteer and community budget. This includes all volunteering costs plus donations/grants to community partners as required.

• Manage Matching Gifts, Dollars for Doers and other relevant local initiatives such as Thanksgiving fundraising drives, fun runs and holiday events.

• Manage all program administration. This will include volunteer signup and reporting, children reached reporting, partnership reporting, financial management and other reporting to meet standards set by PwC and internal processes.

2. Champion the Play Agent Program in the USA . The Play Agent Program includes a wide range of Employee Play Engagement (EPE) initiatives that aim to equip employees and community partners to inject learning through play into their work, home and local communities – as play is our brain’s favorite way to learn – and you are never too old (or young) to play.

• Be a Play Agent Hero and coordinate other volunteer Play Agent Heroes in Boston. A LEGO Play Agent is a LEGO employee who, in addition to their day job, is trained via an interactive workshop to understand the transformational properties of learning through play and can put it into action at work, at home and in the community via volunteering. A Play Agent Hero is trained to facilitate Play Agent workshops to LEGO employees and partners.

• Lead Play Day for Boston/Enfield employees. Play Day is when LEGO Group closes its office and factories around the world and empowers its employees to play together! You will oversee Boston/Enfield Play day – taking a globally developed concept and making it an exciting day for well over 600 colleagues. You will: select the venue and delivery vendor, lead internal communications and signups, manage all administration of the program including budget, transportation, food/beverage, attendance tracking and even deliver opening/closing remarks.

• Lead EPE communications: Ensure all employees are aware and excited about Play Agent Program and volunteering. This will include presenting at on-boarding sessions for new employees and delivering impactful town hall presentations to all USA staff.

3. Develop plan and lead execution of Product Donations

• Work closely with US Inventory team to identify appropriate items for donation & aligned with partner requests.

• Manage all program administration including SharePoint reporting, provision of letters and documentation plus any financial grants as required to support partner distribution.

Play your part in the team succeeding

The role is critical to connecting employees to the LEGO Idea and our core mission– inspiring and developing the builders of tomorrow. Children in local communities around the world have a right to quality learning through play experiences and it is our responsibility to make great things happen and bring our colleagues on the journey with us. The individual will help the team make a step change in our already fantastic Americas Social responsibility program. We aim to reach over 10M children with our social responsibility programs this year and hope you will join us in making this ambition a reality!

Do you have what it takes?

• 5+ years of related experience, with demonstrated experience leading volunteers preferred

• Demonstrated large and small-scale event planning experience

• Exceptional partner management skills and ability to work with children and adults

• Excellent verbal and written communication skills & public speaking – demonstrated ability to write high-quality reports and deliver compelling presentations to large groups

• Excellent attention to detail and extremely organized

• Experience managing budgets ($500k+) preferred

• Entrepreneurial approach with the ability to manage multiple projects

• Bachelor’s degree preferred or equivalent work experience

• Frequent local travel (between Boston, MA and Enfield, CT), possible regional travel to Retail stores plus 1-2 trips to Billund, Denmark annually

• Passion for children, play, education and people

• Teaching experience or experience working w children strongly preferred

• Experience in designing children’s programming, a plus!

Additional Information

The salary for this position has a range of $97,400 - $146,200 USD based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

New Location Update

The current work location for this role is 501 Boylston Street, Boston, MA. In 2025, we will transition to our new permanent office location at 1001 Boylston Street, Boston, MA. Specific move dates for roles are to be determined and communicated in 2024.

Hybrid working model

Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

What’s in it for you? Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

#LI-SW2

#LI-Hybrid

Join the global LEGO® team

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

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