Description

We are seeking a highly motivated, technically deep, senior writer to manage content, writing and messaging for the Amazon Software Builder Experience team, focused on the ability to tell technical product and services narratives in an engaging way. The ideal candidate is an excellent writer and creative thinker with a passion for technology.

In this role, the right person will be responsible for innovating and writing content that helps to tell the ASBX story, helps to connect us to our customers, and develops engaging content and strategic messages that resonate with both customers and leaders. You are someone who can deliver topnotch written material and create standard-setting content that will advance the thought leadership position of ASBX within Amazon and potentially externally as well. You must have meticulous attention to detail, demonstrate a collaborative working style, and relish the nitty-gritty revision cycles of executive-level copy craft. Be ready to show us that you can absorb a highly technical topic quickly and distill it into compelling ideas that appeal to different audiences, including busy, non-technical executives.

Strong preference for this role to be in NYC. Relocation offered from within the US only.

Key job responsibilities

• Develop communications that meet ASBX business objectives and drive overall business goals.

• Distill technical information, complex processes, and change impacts into crisp, user-friendly communications that drive awareness and adoption of tools and initiatives.

• Understand our various audiences and tune content to their needs and perspectives.

• Become fluent in our communication style at Amazon and to be able to carve our own voice within those parameters.

• Propose, execute, and scale new ways of creating and distributing communications that expand awareness and adoption.

• Collaborate with design teams, developers, product and brand when and where appropriate in order to properly create clarity in our narrative and desired goals.

• Review, edit and design documents including research and annual report types of communications.

• Writes, reviews, and edits content for digital platforms, communications, and marketing requests.

About the team

Amazon Software Builder Experience (ASBX) was created to singularly focus on improving the experience for software builders across Amazon. We build solutions for the pain points our software builders experience, preventing them from delivering quickly and innovatively for customers. In particular we are focused on the fact that generative AI has the potential to revolutionize the tools Amazon’s software builders use to do their work every day, reducing onboarding times, increasing efficiency, removing operational toil, and changing the way we drive broad modernization of our systems. With such an ambitious mission and a broad customer base across the globe, we need a robust marketing team to take the solutions to our builders' doorsteps. ASBX Product Marketing (ASBX PMM) is a team of technology marketers whose mission it is to help drive internal builder tool adoption and change management. To keep our technology ecosystem healthy and as up to date as possible; to better enable security, speed, software builder productivity, and industry standards; ASBX PMM helps to drive and iterate key messaging to customer ICs, managers and leadership. We are ultimately responsible for driving awareness and adoption of key products, tools, and initiatives across Amazon’s extensive

technical community, and in so doing, increase awareness of ASBX’s mission to improve and contribute positively to the Amazon software builder experience.

We are open to hiring candidates to work out of one of the following locations:

New York, NY, USA

Basic Qualifications

• 7+ years of experience as a technical editor or writer of technical documentation working with style guides.

• Experience working on technical content for developers, DevOps professionals, and end users.

• Experience collaborating with diverse stakeholders to define and manage terminology and content.

• Proven ability with high quality writing, line editing and copy-editing skills.

• Application must include a portfolio of links to writing samples that demonstrate your experience, verbal facility.

• Ability to prioritize and multitask in a fast-paced, demanding environment with competing deadlines.

• Proven expertise in written and verbal communication.

Application must include a portfolio of links to writing samples that demonstrate your experience, verbal facility.

Preferred Qualifications

• Experience creating narrative driven technical content: digital, written, video or visual materials

• Experience in working with analytics and analytical writing: research reports, annual reports, etc

• Experience in reporting and program management a plus

• Experience in coding a plus

• Bachelors degree in Communications, marketing or a related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $233,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.